At lohri, we deeply value your trust. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. What Information We Collect
When you place an order, sign up for updates, or reach out to us, we may collect the following details:
Full name
Email address
Contact number
Shipping & billing address
Payment information (processed securely via third-party payment gateways)
Browsing behavior on our website (via cookies)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Send you order updates, confirmations, and shipping details
Respond to your queries or support requests
Improve our website, products, and shopping experience
Share exclusive offers, updates, or new product launches (only if you've opted in)
We promise not to spam your inbox and give you the option to unsubscribe from marketing emails anytime.
3. Sharing of Information
We do not sell, rent, or trade your personal data to third parties. Your information may be shared only with:
Trusted logistics and shipping partners (to deliver your orders)
Secure payment processors (to complete transactions)
Service providers helping us operate the site (under strict confidentiality agreements)
4. Data Security
We use industry-standard security measures to safeguard your data, including SSL encryption and secure servers. Your card or payment details are never stored on our systems.
5. Cookies
To enhance your browsing experience, we use cookies that remember your preferences and help us analyze site traffic. You can choose to disable cookies via your browser settings.
6. Your Rights
You have full rights to:
Access the personal information we hold
Correct or update your information
Request deletion of your data from our systems
If you have any concerns or requests regarding your privacy, please contact us at info@lohri.in